Privacy Policy

Kraft Interiors Limited (“we”, “us”, “our”) operates the website kraft-interiors.co.uk. We are a UK-based interior fit-out business and act as the data controller for any personal information you share with us through this website.

When you submit our contact form, we collect the personal information you choose to provide, which typically includes:

• Your name
• Your email address
• Your phone number
• The contents of your message or enquiry

We do not ask for, or knowingly collect, any special category data (such as health, ethnicity, or financial information) through this website.

We use the personal information you provide solely to respond to your enquiry, discuss your project, and provide quotes or follow-up communications you have requested. The lawful bases we rely on under UK GDPR are:

• Consent — when you submit the contact form, you consent to us using your details to reply.
• Legitimate interests — to manage enquiries and operate our business in a straightforward, professional way.

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

We keep enquiry information only for as long as necessary to deal with your request and any related project work, and to meet our legal and accounting obligations. When it is no longer needed, we securely delete it.

Our website uses a small number of cookies and similar technologies to help the site work properly and to understand how visitors use it. These typically fall into two categories:

• Functional cookies — required for the website to function correctly, such as remembering basic preferences during your visit.
• Analytics cookies — used in aggregate to understand which pages are visited and how the site is performing, so we can improve it. These do not identify you personally.

You can control or disable cookies at any time through your browser settings. Disabling cookies may affect parts of the site.

We do not sell or share your personal information with third parties, except where strictly necessary to deliver the service you have requested (for example, our email or website hosting providers acting on our instructions) or where we are required to do so by law.

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (the “right to be forgotten”).
• Object to, or restrict, our processing of your data.
• Withdraw your consent at any time.
• Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. While no online transmission can be guaranteed completely secure, we work to keep your information safe.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will always reflect the most recent revision.

For any questions about this policy, or to make a data request, please contact us at:

office@kraft-interiors.co.uk